Varigence, Inc.

Troubleshooting Vivid Installation
During the Vivid installation process I get the following error. How do I fix it?
Installation error box

This is a common symptom of the Windows Application Event Log being full and this causes the error. One way to fix this is to clear the application event log.
  1. Go to Start> Run > Eventvwr.exe
  2. Find the Application Log (under Windows Logs), right-click and select “Clear Log…”
  3. Try to install Vivid again
    1. Application Event Log
Vivid installed, but when I start Excel, there is no Vivid tab in the ribbon. How can I get the Vivid tab to appear?

Vivid may have become inadvertently disabled. We'll attempt to enable Vivid, with these steps.
For Excel 2010
  1. Start Excel 2010
  2. Click File->Options
  3. Click Add-Ins
  4. In the "Manage:" drop-down select "Disabled Items" then click "Go..."
  5. If "Vivid" is in the list, select it then click "Enable"
For Excel 2007
  1. Start Excel 2007
  2. Click the Office Logo in the upper-left
  3. Click "Excel Options" in the lower-right
  4. Click "Add-Ins"
  5. In the "Manage:" drop-down select "Disabled Items" then click "Go..."
  6. If "Vivid" is in the list, select it then click "Enable"

If that doesn't enable Vivid, please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .